Shipping policy
Last updated: February 12, 2026
Thank you for shopping with ADSCENT. This Shipping Policy outlines how orders are processed and shipped through our store.
Order Processing
All orders are processed after payment is successfully completed. Orders are prepared for shipment in the order they are received.
We typically ship orders within 2 business days after processing.
You will receive an order confirmation email after placing your order and a separate notification once your order has been shipped.
Shipping Destinations
We currently ship to addresses provided by customers at checkout. Availability of shipping destinations may vary based on carrier coverage and applicable regulations.
Shipping Rates
Shipping fees are calculated at checkout and displayed before you complete your purchase. Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated at checkout.
Delivery Timeframes
Delivery times are estimates only and are not guaranteed. Actual delivery may vary due to carrier delays, customs processing, weather conditions, or factors beyond our control. ADSCENT is not responsible for shipping delays caused by third-party carriers or customs authorities.
Order Tracking
Where available, tracking details will be provided once your order has been dispatched. Tracking availability may vary depending on the shipping method selected and destination.
Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout. ADSCENT is not responsible for delays, losses, or delivery issues caused by incorrect or incomplete address information provided by the customer.
Lost or Delayed Shipments
If your order appears delayed or lost in transit, please contact us at divineayesha9@gmail.com. While we will assist in raising a query with the carrier where possible, ADSCENT cannot guarantee recovery or replacement for shipments delayed or lost due to carrier issues.
Damaged Packages
If your order arrives damaged, please contact us immediately with clear photos of the package and product so we can review the issue in line with our Return & Refund Policy.
Contact
If you have any questions regarding shipping, please contact us at:
Phone : +1 905 909 7555
divineayesha9@gmail.com